Customer service skills are needed in all positions. Most gaming jobs require a high school education, although gaming managers may need a college degree for some positions. Because most gambling establishments are open 24/7, it’s typical in these fields to work nights, weekends, and holidays. Gaming cage workers are responsible for exchanging customers’ cash for the chips used to play, and then back again from chips to cash. They also verify tickets or winners and pay out winnings. Gaming and sports book writers and runners take bets on sporting events, and run games such as bingo and keno. Dealers also calculate and pay out winning bets, and collect when players lose. Dealers explain game rules, announce each player’s moves, and cue players’ turns. Gaming dealers run table games such as craps, blackjack, and roulette. MUST BE 18 YEARS OF AGE OR OLDER TO PLAY THE NEW YORK LOTTERY GAMES. With over 6,500 of the most popular Slot Machines and Electronic Table Games, you’re sure to find your favorite. They explain house rules, ensure payouts are correct, and call security staff when needed. Resorts World New York City is the only casino in NYC, offering guests an unparalleled gaming and entertainment experience. They circulate among the tables and slot machines to make sure everything runs smoothly. Gaming managers and supervisors direct and oversee gaming operations and staff. Gaming services workers need honesty, integrity, and the ability to stay calm while serving customers in the sometimes frantic environment of gambling establishments.
The excitement and fun of betting at the racetrack or in a casino relies on knowing gaming services workers are maintaining the house rules.